We at CrossReach are committed to ensuring that your privacy is protected and that any information that you give us is not shared, given or sold to any third parties whatsoever.

how we collect information

We collect information from you when

1. You register with us to use any of our services or when you purchase goods from us
2. When you telephone or write into us

using the Information we collect

CrossReach and associated companies including Circle of Care Trading will use the information for the following purposes:

1. Identify you when you contact us.
2. Help identify accounts, services and/or products, which you have from us. We may do this by automatic means.
3. To help administer and contact you if we improve or change any service that we provide you with now and in the future
4. Carry out marketing analysis and customer profiling (including transactional information) to conduct research including statistical and testing information
5. To help protect and detect fraud and loss
6. Contact you in any way including mail, email, telephone, visit, text or multimedia messages about products and services that we or any affiliated company unless you have asked us not to.

We have strict measures to protect personal information. For example we may check your identity when you phone us.

Please remember that communications over the Internet such as email and web mail (messages sent through a web site) are not secure unless they have been encrypted. Your communication may go through several countries before they are delivered, this is normal on the Internet, and we cannot accept responsibility for any unauthorised access or loss of information that is beyond our control.